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Prices |
All published prices are the
discounted awards price for quantity orders. A $100.00 minimum order does
apply.
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Themes |
We do not accept any orders with Holiday, Religous, Military or Political material or themes. |
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Art Charges |
To duplicate customer supplied
artwork or logos, there is a one time setup charge of $40.00. Your artwork
can be transmitted as an email attachment in either .jpg, .gif, .cdr, pdf, eps or
.psd file formats. Your image should be at least 320x240 pixels. Hard
copies, sent by surface mail, should be no smaller than 5x7 inches.
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Lettering |
The "Awards Price" on
all items includes a stock design of your choice and 10 letters of text.
Additional lettering is $0.10\letter per item. Any lettering that is part
of your" logo" would be considered as your logo and would be
covered under the logo setup charge above. On an order with your "logo"
you would also get 10 letters of text at no additional charge.
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Stock
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We have over 100 original stock
equestrian, llama and dog designs and try to add new ones when we have
the time. These are all copyrighted designs and are not free for the taking.
They are only for work created by our Studio and cannot be used for any
other purpose without our written consent. If you need to use stock designs
please fill out a Design
Request and we will send you a password for internet
viewing.
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Payment |
Work commences on your order upon receipt of
your payment or deposit. Orders require a minimum deposit of 50%. Orders
placed and accepted with four weeks or less until shipping, require
full payment. No orders are shipped until we receive your final payment.
Payment can be made with your personal check, company check, VISA, MasterCard
or Discover cards. We also accept instant electronic payment through
Pay Pal .com
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Lead Time |
You can never order too early.
Lead time varies depending on the time of the year and our schedule. Normal
lead time is 6-8 weeks but this time may be longer during busy times,
so please order early. Even if you are not sure of your final
order it is always wise to let us know that you will be placing an order
so that we can schedule time for your order.
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Ordering |
We prefer for you to give us a
call at 888.394.5424 to answer any questions about your order before
sending it in to us. After talking to us we will need a printed copy of
your order, especially if you have an extensive class list. This can be
sent by
fax (479.243.9661), email or surface mail. If you send your order by fax or email please give us a call to confirm that we received your order. |
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Shipping |
Depending on the size of your order shipping can be by UPS, Common Carrier or Priority Mail. Transit time can be as much as 7-8 working days to the West Coast and 4-5 days to the East Coast. Shipping costs to the West Coast are higher. As of 9/1/2005 all carrier fuel surcharges will be added to the customers invoice. Shipping Charges
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Order
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Use these links to track your
orders that were shipped via
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Contact Information |
Ouachita Art Glass Inc.
428 Polk Rd. 74 Mena, AR. 71953-8512 Toll Free (U.S. only) 888.394.5424 Fax 866.656.7065 Inquiries & Orders sales@ ouachita-artglass.com Graphic Design lisa@ouachita-artglass.com Click here to go to a printable Fax\Mailorder Form |
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Hours of Operation |
Hours of operation are from 9:00
AM.- 5:00 PM. CST
Monday through Friday. |
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All of our artwork designs are © 1993-2007 and cannot be reproduced without the written consent of Ouachita Art Glass Inc. and or the original artist. All rights reserved. Use of any material, in whole or in part, is expressly forbidden without written consent. |
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